Spring into cleaning!

Spring is here! What does this mean for cleaning?

 

After a typically long winter in Waterloo Region, we are all looking forward to the warmer weather arriving. Unfortunately, the spring season comes with constant weather fluctuations that can spell trouble for the cleanliness of office environments.

 

Below are some of the things to look out for when the spring season rolls in:

Salt

Ice storms are frequent during the Ontario spring season. As a result, city and building managers need to keep sidewalks and entrances safe with large quantities of salt. Of course, the salt does not stay put, and large amounts are tracked inside. This results in build up of salt granules as well as floor stains from water containing salt.

Thankfully, at Sunset Quality Cleaning we have state-of-the-art equipment and supplies to remove salt/salt stains and get your office looking its best! Ask us about our industrial vacuums, automated floor scrubbers, and winter detergent solutions. Whether you need office cleaning, restaurant cleaning, clinic cleaning, or other commercial cleaning, we have you covered!

 

Mud

The April showers which bring May flowers also turn grassy areas into thick mud. Mud is tracked over carpets and floors, leaving formerly pristine areas in need of a tune-up.

At Sunset Quality Cleaning, we offer affordable, tailored cleaning plans to keep your space looking its best. Our specialty services include floor refinishing and steam carpet cleaning. We are commercial building upkeep specialists!

 

Post-winter clean-up

Sometimes, the damage done to a space after the difficult winter weather is most evident when spring arrives. Carpets often get salt build-up over the long-term, especially if they are not regularly maintained.

We offer steam cleaning services to our clients. Try it today, and get your space looking brand new again!

 

Call us today at (519) 725-3232!

 

Day Porter Services Available

Day Porter Service in Kitchener-Waterloo

Does your company occupy a large building with many employees? Are there visitors and valued clientele streaming in and out all day?

If so, after-hours cleaning services may not be enough! Have you considered customized day porter services?

Sunset Quality Cleaning Inc. offers day porter services for busy facilities such as shopping malls, restaurants, gyms, public buildings, and companies with a large number of employees. In addition to routine cleaning carried out by our cleaning staff after-hours, a day porter will ensure a clean and professional appearance of your premise all day long.

Our management team will work with you to customize a plan that suits your needs.

Day porters can be:

  • Working daily, or certain days a week, for the number of hours requested

OR

  • On-call for emergency day-time cleaning

Sunset’s day porters are background-checked, insured and uniformed with ID badges to ensure they represent our clients with the highest courtesy and professionalism.

 

A day porter will carry out different tasks following a customized schedule and will provide an added layer of security and professionalism to your facility. Those tasks include, and are not limited to the following:

  • Litter Removal
  • Cleaning Entrances, Lobbies & Traffic Areas
  • Washroom Cleaning & Restocking
  • Availability for incidents such as spills, floods, etc.
  • Window Washing

Give us a call today for a free day porter estimate! (519) 725-3232

Car Dealership Cleaning

Looking for a professional cleaning company to service your car dealership?

Look no further!

Sunset Quality Cleaning has extensive experience partnering with auto dealerships in Waterloo Region. We help our K-W clients put their best image forward to the customers visiting their showroom. Customers expect a luxury, high-end environment when purchasing a vehicle. This means every corner of the dealership must be as spotless and shiny as the cars on display!

Sunset Quality Cleaning has developed special techniques for maintaining the streak-free shine of the reflective ceramic floors that are a staple of most car showrooms. We understand that a high level of attention to detail must be paid not only in the showroom itself, but also in employee offices, washrooms and everywhere else a client might visit.

Car dealership cleaning requires professionalism, attentiveness, and techniques learned through experience. With Sunset Quality Cleaning’s 30+ years of experience, long-term staff members, and meticulous oversight of operations, your auto dealership will be in good hands.

Contact us today for a free estimate at (519) 725-3232 or info@sunsetqualitycleaning.com!

Why we don’t franchise

The search for a cleaning company to service your offices can be overwhelming. There are many options out there, and hiring a company you can trust is paramount. What is the difference between one company and another? How do you know which to choose?

From one business to another, we at Sunset Quality cleaning wish to relay the difference that a local, family-owned and operated business can provide.

Continuity of service and the establishment of long-term goals with our clients are our chief priority. We do not participate in janitorial franchising, a practice where companies acquire client contracts for the lowest possible price and then turn around to sell them to other parties.

Why we don’t franchise:

  • Franchising does not encourage high quality, long-term business relationships.

A franchising company will send a sales representative to meet you at your office and do a walk-through, giving the impression that you are choosing that person to service your account. However, after the initial meeting, you will likely never see that same representative. The franchisor will sell your account to other parties that are unknown to you.

  • The franchisor’s goal is not aligned with your goals as a client.

For the franchisor, there is an immediate benefit in selling the contract to their franchisee, often for thousands of dollars. This sale is the main source of revenue for the franchisor, and often leads to underbidding on the contract simply to get it. Continuity of service is only a secondary concern for the franchisor. Additionally, franchisors have an agreement with franchisees that they must replace a contract if it is lost. As a result, further underbidding on contracts occurs. The franchisor’s obligation to the franchisee is the main objective—not the service to the client.

The Sunset Quality Cleaning Difference

Martin Mysicka, the company’s founder, or one of his immediate family members, will come and meet you for the walk-through. If you choose our company, we will personally service your account for its duration. We make regular quality control visits to your site, easily accessible from our office in Kitchener-Waterloo.  In this way, we provide continuity of care to our clients and the opportunity to develop lasting, meaningful business relationships.

 Contact us at (519) 725-3232 or info@sunsetqualitycleaning.com for more information or to request a quote. Take care in your choice of company. With Sunset Quality Cleaning, you can trust you are in good hands.

 

How to choose a cleaning company

Following these guidelines helps to ensure the positive experience you hope for when enlisting a cleaning service; that is, excellent service, quick communication, attentiveness to your needs, and peace of mind that the care of your facility is in good hands.

Experience:

How long has the company been providing service for? A company that is just starting out will not be able to match the service of a company that has been providing service in a community for decades. A great deal of knowledge is accumulated over time in cleaning techniques, customer service, and training of staff—and the difference shows. Sunset Quality Cleaning has been operating in Waterloo Region for over 30 years!

References:

Experience should be matched with references. Long-term experience is not valuable unless backed up by happy, long-term customers that can vouch for a company’s service record. Please speak to us about seeing references from our satisfied customers, many who have been with Sunset Quality Cleaning for over 10 years and counting!

Structure & Locality:

Consider the structure of the company you are going with. Is it a large corporation, where you will only meet a representative once when they give an estimate and then never see them again? When you wish to communicate with them, will they be personally invested and informed about your needs and the service at your place of business? Sunset Quality Cleaning is a local, family-run business. We live in the area that we serve and are always available to come for site visits, even on short notice.

Insurance:

Make sure you choose a company that is fully insured and bonded (to a sufficient amount) and covered by WSIB, for the safety and security of your company and facility. Sunset Quality Cleaning is insured & bonded with a $5,000,000 policy, as well as WSIB-covered.

Supplies & Equipment:

Before you hire a company, inquire about the supplies and equipment they use. Are they dedicated to green cleaning supplies? Do they buy local products? Do they have the best equipment available on the market? Looking into this beforehand helps ensure the use of environmentally responsible products, and the right equipment that will get the job done. Sunset Quality Cleaning is dedicated to the use of eco-friendly products and advanced equipment, as well as continual research into new and better products.

Staff:

How are the staff selected and trained? Is there a high turnover rate, or can you expect a continually high standard from one cleaner or team? At Sunset Quality Cleaning, we understand that the key to our success is our people, and we treat them accordingly. We have an extremely low turnover rate for the industry, and many husband/wife/family teams that have been with us for over ten years. Our staff is remunerated according to performance, and so our cleaners are personally invested & motivated to provide excellent service, and they take pride in their work!

A great article from the NY Times about smart ways to clean:

Don’t know where to start when tackling certain areas that sorely need cleaning? Read this article for some tips!

https://www.nytimes.com/guides/smarterliving/how-to-clean

Sunset QC Cleaning Guidelines

Have you ever wondered what goes into professional-level cleaning? For all our tips and guidelines, read the sections below:

Carpet care & industrial carpet cleaning

• Vacuuming must be done thoroughly; we use a vacuum hose and attachments as needed to remove salt crystals and de-icing agents completely, or any other debris like paper clips, etc.
• We vacuum along baseboards, behind doors and under desks regularly – dust accumulates along baseboards if not done with an attachment hose. We pick up paper clips or embedded staples by hand. Chewing gum in the carpets has to be removed with the appropriate chemical.
• Any carpet spills need to be cleaned regularly using proper equipment.
• Vacuum cleaner must be in good working order (we replace the vacuum bag before it gets too full or when we notice a bad odour; we wipe the vacuum and cord clean on a regular basis; during vacuuming we avoid pulling at a cord from a distance or getting it jammed under the door – this damages the cord, the plug and creates an electrical hazard).

Floor cleaning

• Having a full bucket of hot water and frequently changing the water is the key to achieving a well-cleaned floor. Often it is the case of using an overly wet mop if streaks appear when dry. We check the floor after it is dry. We use the correct floor detergent to remove salt film/grease if necessary.
• We rinse/disinfect and wring the mop head and hang it in such a manner as to allow for complete drying of the mop strings.
• Dirty mops are often connected with general poor performance in cleaning.
• We change the dust-mop heads regularly before they get too dirty with dust. Our dust-mops are treated to effectively remove any dust from floors.
• A clean dust mop is a must to sweep floors properly.

Dusting

• We replace your dusters and sweeping brooms at the first sign of wear and tear – not only do tools in disrepair look unprofessional, but they don’t work.
• We supply longer dusters for hard-to-reach areas and cobwebs in high places. We dust all surfaces on a regular basis, not forgetting backs of chairs, legs of chairs and tables, baseboards, behind computer screens, PC cables etc.

Extra care

• When cleaning surfaces, we give extra attention to clean/disinfect high contact areas (switch plates, doorknobs and plates, door frames, faucet handles, soap dispensers, walls under sinks and under paper towels dispensers, baseboards in washrooms, wall areas around trash cans and trash cans). We wipe desks clean and streak free, disinfect telephones weekly. We wipe cabinetry in kitchens and washrooms on a regular basis.

Glass partitions and desks

• We have noticed that finger prints, smudges and streaks are often missed on glass partitions, glass sections on doors, desks etc. To achieve spotless glass a good clump of paper has to be used when wiping off Windex, not just a little piece. It is the cleaner’s responsibility to clean the film on glass partitions that develops over the time. Besides Windex, lightly dampened micro fiber cloth is the best for cleaning such surfaces. Some office furniture cannot be cleaned with Windex. It could damage its surfaces when used often.

Often forgotten places

• Some janitorial providers forget to vacuum carpets behind doors or clean toilet divider doors from inside. Cleaning behind the toilets and bases of toilets is a must! Accumulation of calcium around faucets and drains is a frequent concern as well as vacuuming of ceiling vents in bathrooms. Calcium/hard salt removing cleaning agents need to be used. These items are part of regular clean-up duties! Streaks on stainless steel surfaces are also a frequent issue. The best method is often just a very squeezed-clean micro fiber cloth for many surfaces and applications.

Janitor’s closet

• Keeping the janitor’s closet organized and clean is necessary for a professional look and for maintaining standards of hygiene. We always dump the water and rinse the bucket for the next cleaning.

Insects

• We keep window ledges, baseboards, corners, and all areas clear of spider webs or dead bugs. Dusting spider webs often does not work if the insect is not killed in the process. Spiders build new webs in 24 hours and customers complain about dusting not being done. Windex kills spiders but spider pesticide is the best.
• Ants are often a problem and vacuuming/cleaning along walls helps eliminate this problem, especially where food is present.

Remember:

It is clean or not clean…there is nothing in between!